Terms of Service

Last updated: 2026-07-22

1. Scope

These Terms of Service govern the licensing and use of the application "CtxVault" (the "Software"), which is developed and licensed by lukas josef unternehmungen (the "Provider"), for consumers and businesses worldwide. CtxVault is currently distributed as a macOS application; a Windows version has been announced, but the Provider makes no commitment as to whether or when a Windows build will be released (see Section 4). Your license is not tied to a specific platform and requires no separate purchase if a Windows build becomes available. The purchase transaction itself is concluded with Polar as the seller (Merchant of Record); see Section 2.

2. Contract formation — purchase handled by Polar

The presentation of the Software on this website is not a binding offer, but an invitation to order. The purchase itself is processed entirely by the payment provider Polar, which acts as Merchant of Record in its own name. The purchase contract for the Software is formed with Polar upon completion of checkout, and Polar's own Buyer Terms and Conditions govern that transaction (pricing, payment, invoicing, worldwide tax/VAT/sales-tax handling). Upon receipt of payment, the Provider grants you the license described below.

3. License scope (EULA)

• This is a single-seat license for use on one (1) device belonging to the same person.
• The license is a one-time payment with no subscription ("Lifetime license") and grants unlimited use of the major version current at the time of purchase, plus free updates under the Provider's usual update policy.
• The license is non-transferable to third parties and not intended for commercial resale, unless expressly agreed otherwise.
• The Software is provided exclusively as a digital product (download/activation); no physical medium is supplied.

4. System requirements / platform availability

CtxVault is currently distributed for macOS only; the macOS version requires macOS 14 or later. Current system requirements are also listed on the product page. A Windows version has been announced but is not yet released. This is a non-binding announcement without any commitment as to whether or when it will become available; it does not entitle you to a specific release date. Once released, a Windows build will be covered by your existing license (see Section 1) at no extra cost.

5. Pricing and payment

The price shown on the product page at the time of order applies (currently €14,99, one-time). For consumers in the EU and the United Kingdom, this is the final price inclusive of value-added tax. Outside those regions, Polar adds the sales tax or other tax applicable in your region at checkout. Pricing, payment, invoicing, and tax handling are carried out by Polar as Merchant of Record (see Section 2). Payment is processed exclusively through the payment methods offered by Polar.

6. Delivery / license key

After successful payment, Polar automatically sends you an order confirmation and your personal license key by email. Your license key is activated the first time you launch the Software and periodically re-validated with Polar afterwards, and re-activated if you move to a new device (see the Privacy Policy).

7. Right of withdrawal / refunds

Because the purchase contract is concluded exclusively with Polar as Merchant of Record (see Section 2), any statutory right of withdrawal and all refund requests are handled by Polar, not by the Provider. If you are a consumer, you have a statutory right of withdrawal of fourteen (14) days for the purchase of digital content under your contract with Polar; it is exercised by a clear statement towards Polar. This right expires early once performance of the contract begins (that is, once your personal license key is made available to you), provided that, before completing the purchase, you have (i) expressly consented to performance beginning before the withdrawal period has expired and (ii) acknowledged that you thereby lose your right of withdrawal. This consent is obtained at Polar's checkout before payment.

Refunds are administered by Polar under its Buyer Terms and Conditions. Details, including who to contact for withdrawal and refund requests, are set out in Refunds & Right of Withdrawal.

8. Warranty

Statutory warranty rights apply where mandatory under your local law. The Provider gives no guarantee that the Software will run error-free on every system; current system requirements are listed on the product page (macOS 14 or later).

9. Liability

The Software is provided "as is", without warranty of any kind, express or implied, to the fullest extent permitted by applicable law. The Provider's liability for intent and gross negligence, and under any applicable product liability law, remains unaffected. Liability for ordinary negligence is limited to foreseeable, contract-typical damages resulting from breach of a material contractual obligation, and is otherwise excluded, except where such limitation is not permitted by mandatory law (e.g. for injury to life, body, or health).

10. Changes to these Terms

The Provider may amend these Terms for future purchases. Purchases already completed remain governed by the Terms in effect at the time of that purchase.

11. Governing law

These Terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). This does not deprive you of any mandatory consumer-protection provisions of the country in which you have your habitual residence. If any provision of these Terms is invalid, the remaining provisions remain unaffected.